As a knowledge and service desk partner for our clients, our team is committed to creating added value! Our values are at the heart of everything we think and do. We do this with vigilance, reliability, and purpose—every single day. We manage our organization responsibly, maintaining a balance between ITYM employees, partners, clients, and regular customers.
We are ITYM, a full-service IT company with a passion for all things Microsoft
. We offer content creation, training, support, and consulting. Anything is
possible! We are a knowledge hub that fully supports you and helps you grow.
As a Trainer, you are the friendly face of our training center at ITYM. You are
responsible for the entire training process, from preparation and gathering information
to delivering training sessions, managing the environment, and handling related tasks. You enjoy
giving candidates and colleagues a warm welcome and helping them whenever needed. Ultimately,
you are responsible for providing our candidates, colleagues, and partners with professional and
informative service.
• You ensure a clean and professional work environment
• You ensure timely and accurate information and training sessions
• You can resolve and answer specific questions and complaints
• Provide educational training
• Ensure the correct and timely delivery of training sessions
• Take responsibility for preparing training sessions
• Stay up-to-date with new developments regarding Microsoft applications and ITIL
• Vocational education (MBO) level of work and thinking
• Excellent command of Dutch and English
• Excellent knowledge of the Microsoft application suite
• ITIL knowledge
• Excellent communication and interpersonal skills
• Strong organizational and multitasking skills
• Proactive attitude and the ability to work independently
• Problem-solving skills
• A versatile role in a fast-growing IT organization
• A competitive salary and excellent benefits.
• A pleasant work environment with motivated colleagues.
• Opportunities to earn certifications
• Team outings to get to know each other better
• Travel allowance or an NS Business Card
• Many perks, including access to the pool, gym, and lunch
Are you the right person for this position? If so, please contact us at hrm@itym.nl or call
020 – 261 5350. We look forward to hearing from you
We are ITYM, a full-service IT company with a passion for all things Microsoft
. We offer content creation, training, support, and consulting. Anything is
possible! We are a knowledge hub that fully supports you and helps you grow.
As an Account Manager, you are responsible for a number of ITYM clients. You collaborate
with clients and invest in the relationship with them in various ways. You provide advice on how
they can improve their revenue and quality or reduce costs by utilizing
ITYM’s products or services. As an account manager, you play a vital role in
retaining clients.
• Relationship management
• Mapping accounts
• Developing sales plans
• Networking and building business relationships
• Acquiring new customers
• Selling services and products
• Negotiating
• Bachelor’s degree level of work and thinking
• Motivated, ambitious, and enthusiastic
• Excellent command of Dutch and English
• Experience in maintaining networks and business relationships
• Solution-oriented and detail-oriented
• In everything you do, you are customer-focused without losing sight of ITYM’s interests
• Proactive attitude and the ability to work independently
• Ability to handle stress and juggle multiple tasks
• A versatile role in a fast-growing IT organization
• A competitive salary and excellent benefits
• A pleasant work environment with motivated colleagues
• Opportunities to earn certifications
• Team outings to get to know each other better
• Travel allowance or an NS Business Card
Are you the right person for this position? If so, please contact us at hrm@itym.nl or call
020 – 261 5350. We look forward to hearing from you
We are ITYM, a full-service IT company with a passion for all things Microsoft
. We offer content creation, training, support, and consulting. Anything is
possible! We are a knowledge hub that fully supports you and helps you grow.
As our Service Manager, you ensure that our customers receive the IT services they’ve
requested. You’re constantly working to translate customer needs into
effective IT solutions. If you have an affinity for information technology and want to deliver the highest quality
to customers, then you’ve come to the right place.
• Approaching customers
• Maintaining contact with existing customers
• Documenting a customer’s wishes and needs in an SLA
• Determining how to measure whether the services provided meet the customer’s wishes and needs
• Reporting to the customer on the progress and implementation of the services provided
• Advising customers on improvements or updates to current ICT services
• Resolving issues that customers encounter when using ICT services
• Minimum requirement: a completed higher professional education (HBO) degree
• Excellent command of Dutch and English
• You work proactively
• Customers are your top priority
• You are a natural leader
• You have strong communication skills
• You have a well-developed resume that demonstrates relevant work experience
• 5+ years of work experience
• Experience drafting and refining SLAs with a strong focus on XLAs
• You are service-driven with a touch of sales.
• A versatile role in a fast-growing IT organization
• A competitive salary and excellent benefits
• A pleasant work environment with motivated colleagues
• Opportunities to earn certifications
• Team outings to get to know each other better
• Travel allowance or an NS Business Card
• Great workplace with many perks (gym, swimming pool, lunch)
Are you the right person for this position? If so, please contact us at hrm@itym.nl or call
020 – 261 5350. We look forward to hearing from you
We are ITYM, a full-service IT company with a passion for all things Microsoft
. We offer content creation, training, support, and consulting. Anything is
possible! We are a knowledge hub that fully supports you and helps you grow.
As a skilled support engineer, you’ll have the opportunity to experience a dynamic workplace,
where you’ll constantly switch between various IT topics within the company. You’ll be
involved in Workplace Management, Application Management, and sharing knowledge with
end-users within the company. You’ll be the first point of contact for IT-related
issues from customers and colleagues
• Managed Teams Rooms
• Knowledge sharing with end users
• Providing functional support for the Microsoft 365 platform
• Logging tickets and resolving incidents & requests
• Asset management
• Eager to learn and always seeking new knowledge
• Inquisitive and solution-oriented
• Able to set priorities
• Proficient in both Dutch and English
• A versatile role in a fast-growing IT organization
• A competitive salary and excellent benefits
• A pleasant work environment with motivated colleagues
• Opportunities to earn certifications
• Team outings to get to know each other better
• Travel allowance or an NS Business Card
Are you the right person for this position? Then contact us at hrm@itym.nl or call
020 – 261 5350. We look forward to hearing from you
We are ITYM, a full-service IT company with a passion for all things Microsoft
. We offer content creation, training, support, and consulting. Anything is
possible! We are a knowledge hub that fully supports you and helps you grow.
In this role, you’ll work full-time in our help desk department. Together with the team
you’ll be leading, you’ll seek out complex software and hardware solutions. You have
experience with application, system, and network management. You can continue to develop yourself within our company
but it’s important that you’re 100% open to this.
• Resolving complex software and hardware issues
• Expertise in Microsoft-related applications and Apple products
• Supporting our Advanced Support team and developers
• Taking the lead on technical matters
• Working closely with our Service Desk Team Lead to achieve the desired results together
• Minimum requirement: completion of an MBO 4 program
• Excellent command of Dutch and English
• You work proactively
• You are eager to learn
• You have good interpersonal skills
• You can manage people
• You have a well-developed resume that demonstrates relevant work experience
• 5+ years of work experience
• Experience with ISO and security
• A versatile role in a fast-growing IT organization
• A competitive salary and excellent benefits
• A pleasant work environment with motivated colleagues
• Opportunities to earn certifications
• Team outings to get to know each other better
• Travel allowance or an NS Business Card
• Great workplace with many perks (gym, pool, lunch)
Are you the right person for this role? Then contact us at hrm@itym.nl or call
020 – 261 5350. We look forward to hearing from you
We are ITYM, a full-service IT company with a passion for all things Microsoft
. We offer content creation, training, support, and consulting. Anything is
possible! We are a knowledge hub that fully supports you and helps you grow.
In this role, you’ll work full-time in our “advanced support engineer” department.
Together with the team, you’ll assist users and help resolve
complex software and hardware issues. You’ll have the opportunity to continue developing yourself within our company
but it’s important that you’re 100% committed to this.
• Troubleshooting complex software and hardware issues
• Applying your knowledge of Microsoft applications and Apple products
• Supporting our Skilled Service Support Engineer with your advice and assistance
• Experience as a help desk agent or on-site support technician is required.
Who are you
• Minimum completion of an MBO 4 program
• Excellent command of the Dutch and English languages
• Eager to learn and always seeking new knowledge
• You have experience with customer contact
• You have a well-developed resume that demonstrates relevant work experience
• A versatile role in a fast-growing IT organization
• A competitive salary and excellent benefits
• A pleasant work environment with motivated colleagues
• Opportunities to earn certifications
• Team outings to get to know each other better
• Travel allowance or an NS Business Card
Are you the right person for this position? If so, please contact us at hrm@itym.nl or call
020 – 261 5350. We look forward to hearing from you
We are ITYM, a full-service IT company with a passion for all things Microsoft
. We offer content creation, training, support, and consulting. Anything is
possible! We are a knowledge hub that fully supports you and helps you grow.
As a skilled support engineer, you’ll have the opportunity to experience a dynamic workplace,
where you’ll constantly switch between various IT topics within the company. You’ll be
involved in Workplace Management, Application Management, and sharing knowledge with
end-users within the company. You’ll be the first point of contact for IT-related
issues from customers and colleagues
• Managed Teams Rooms
• Knowledge sharing with end users
• Providing functional support for the Microsoft 365 platform
• Logging tickets and resolving incidents & requests
• Asset management
• Eager to learn and always seeking new knowledge
• Inquisitive and solution-oriented
• Able to set priorities
• Proficient in both Dutch and English
• A versatile role in a fast-growing IT organization
• A competitive salary and excellent benefits
• A pleasant work environment with motivated colleagues
• Opportunities to earn certifications
• Team outings to get to know each other better
• Travel allowance or an NS Business Card
Are you the right person for this position? Then contact us at hrm@itym.nl or call
020 – 261 5350. We look forward to hearing from you